If you need help fast, Call 999 or go to A&E now if:

  • Someone's life is at risk- for example they have seriously injured themselves or taken an overdose. Or if you do not feel you can keep yourself or someone else safe. 
  • Please remember that a Mental Health emergency should be taken as seriously as a physical one, you will be not wasting anyone's time. 

Local Support

  • Crisis Number - 111
    • If you are experiencing a mental health crisis, dial 111 and select option 2. You can use this number 24 hours a day, 7 days a week.  
    • **This does not replace an ’emergency’ service such as a 999 response** 
  • Mental Health Crisis Text Service - 'CALMER' to 85258
    • A new free, confidential mental health crisis text service is now available across the North East and North Cumbria. Anyone feeling anxious, stressed, isolated or struggling can text 'CALMER' to 85258 for 24/7 support from trained mental health professionals via Shout. 
    • The service is for all ages.

Useful Apps

  • Calm Harm
    • ​​​​​​​Calm Harm is a free app to help teenagers manage the urge to self-harm.
    • Website and link to download: https://calmharm.stem4.org.uk/​​​​​​​