Fill in a survey about your experience
All patients are invited to fill in a survey after their experience with us. This is called the Friends and Family Test. It asks all patients the same question: “Overall, how was your experience of our service?”
You can fill in the survey in different ways:
- By scanning a QR code on a postcard
- By clicking one of the website links further down this section.
- By using an app on our Trust iPads
- By filling in a paper survey
We want to know what we are doing well and what we aren't. It will help us understand what we need to do to change things for the better.
Click on the service you have visited below, your feedback is important to us.
Feedback survey links:
- Gateshead Talking Therapies: https://bit.ly/3IAUcax
- Gateshead Children and Young Peoples Mental Health Service: https://bit.ly/3uJzNuh
- South Tyneside Talking Therapies: https://bit.ly/3vfQbUO
- South Tyneside Children and Young Peoples Mental Health Service: https://bit.ly/3uJzNuh
- South Tyneside Mental Health Support Service: Healthy Minds Team: https://bit.ly/3uJzNuh
- Sunderland Community Children and Young Peoples Mental Health Service: https://bit.ly/3uJzNuh
- Sunderland Mental Health Support Service: Healthy Heads Team: https://bit.ly/3uJzNuh
