Posted on 18th December 2025
As we near the festive holidays, please be advised we will be operating at reduced hours over Christmas. Please check ahead and view our opening hours below.
- Christmas Eve: Closes 5pm
- Christmas Day: Closed
- Boxing Day: Closed
- Monday 29th December: Service as normal
- Tuesday 30th December: Service as normal
- New Years Eve: Closes 5pm
- New Years Day: Closed
- Friday 2nd January 2026: Service as normal
If you need support outside of these hours, please contact:
- Crisis Number - 111 and select option 2
- If you are experiencing a mental health crisis, dial 111 and select option 2. You can use this number 24 hours a day, 7 days a week.
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This does not replace an ’emergency’ service such as a 999 response.
- Mental Health Crisis Text Service - 'CALMER' to 85258
- A new free, confidential mental health crisis text service is now available across the North East and North Cumbria. Anyone feeling anxious, stressed, isolated or struggling can text 'CALMER' to 85258 for 24/7 support from trained mental health professionals via Shout.
